Committed to ensure transparency, accountability and efficient delivery of services: Rai

DC SA lists out achievements of Revenue Department
Report by: 
ROOPA LALL
Port Blair
18 Jul 2018

The Revenue Department has adopted a citizen-centric and corruption-free approach and is committed to maintain transparency and deliver services with efficiency to people. Besides reaching out to people at their doorsteps, the Revenue Department has been striving for more transparency, accountability and simplification in delivery of services, said the Deputy Commissioner of South Andaman, Mr Udit Prakash Rai on Wednesday. Hitting out at a section of the local media, Mr Rai said that false and baseless allegations have been levelled against the revenue department. “High levels of transparency and accountability is being maintained in the revenue department. We are the first in the country to launch online registration of land,” claimed Mr Rai also thanking ethical media units here for sensitizing masses about the benefits of various schemes of the Union Government.
Addressing a press conference, Mr Rai said that in its endeavour for better governance and service delivery, the District Administration is in continuous process of amending the mechanism & procedures for better delivery of services to general public. As on 12th May 2018, altogether  47777 e-forms have been issued which include 353995 from South Andaman Division, 11127 from North and Middle Andaman and 1255 from other departments.  “By removing an existing superfluous verification level, the verification of e-applications will speed up and thereby will shorten the actual service deliverance period. Every level of verification/approval of e-application/manual application will have to be cleared by the concerned Patwari/Revenue Inspector/Tehsildar in a decided time bound manner i.e. 04 days, 03 days and 03 days respectively. Individual responsibility will be fixed against concerned Patwari/Revenue Inspector/Tehsildar in case of any delay/deviation from the said decided time period.”
“To ensure zero level tolerance and to monitor daily pendency at each level, i.e. at the level of Patwari, Revenue Inspector and Tehsildar, the reporting system of the software have been modified suitably. This will help in ascertaining that on whose part delay disposing the application is attributed to. Departmental action under applicable service rules will be initiated against the concerned Patwari/Revenue Inspector/Tehsildar in case of each delay/ deviation. General public can also complain against default in the time line. Normally some applications are rejected due to the clerical errors while applying for any certificate, now efforts are being made to modify the system so that the Tehsildar concerned can revise/correct the error at his own level. This will reduce the number of rejection of application and will help the citizens by avoiding the process of re-apply. Due to shortage of Revenue Surveyor, around 200 no. of demarcation applications are pending. To reduce such pendency, the existing and newly recruited Patwari and all Revenue Inspectors will be given a proper training of survey and demarcation. The process of recruitment of Patwari has been completed in fair and transparent manner by the department.
Recruitment of Surveyor has been initiated and will be completed by September, 2018. The DPCs in respect of Dy. Tehsildar and Revenue Inspector have been conveyed by the department resulting into promotions of new Dy. Tehsildar and Revenue Inspectors so as to strengthen field staff of revenue department. In case of any grievance with respect to field functionary of Revenue Department, the general public can contact the Sub-Divisional Magistrate (S/A) Ph: 9923084555 and the Deputy Commissioner (S/A) Ph:9434280018,” he informed.
Refuting allegations of illegal extraction of quarry products, Mr Rai informed that it is for the first time that the district administration has taken some serious systemic step to regulate the movement of aggregates. “2 check posts have been established and manned round the clock by civil defence volunteers. The staff deputed at the check posts are being changed every week to ensure that there is compromise and complacency. Besides, both the check posts are under CCTV surveillance and staff maintain log of all the trucks doing movement which can be given to any public on demand. For the first time, the district administration stopped movement of vehicles in the night and the check posts are closed after 5 pm. Quarry and crusher operators are required to strictly abide by the pollution control norms and are certified to operate with a valid permit given by the Pollution Control Committee. Any violation in this regard is dealt with strictly as per rules and quarry operators have been directed to operate in demarcated areas only. The district administration has imposed heavy fines in the past two years on illegal earth cutting and boulder movement. Around Rs 1 crore and nine lakh has been realized as penalty which includes Rs 90,98,000 in 2017 and Rs 18,44,200 in 2018,” added the Deputy Commissioner.