Software of Rangat SBI ATM crashes, customers tensed

Report by: 
V SENTHIL KUMAR
RANGAT
11 Apr 2017

Defunct ATM (Automated Teller Machine) facility installed by the State Bank of India is taking a toll on residents of Rangat and adjoining areas in Middle Andaman. According to reports, the software of the ATM crashed rendering the facility obsolete for the past four days and scores of customers in the region are facing hardships in meeting daily expenses due to shortage of cash. Even State Bank of India branches at Billyground, Mayabunder and Baratang are facing  hardship owing to the technical snag at SBI Rangat.
“It’s now more than four days that the ATM has remained non-operational. Scores of people here have been left cash-strapped ahead of the ensuing Bengali New Year festival. We’re unable to purchase clothes and gifts for our families and relatives. Only a handful managed to obtain cash from the bank counters yesterday after enduring with serpentine queues. The bank officials should take immediate steps to rectify the snag and bring the ATM facility back into operation,” bewailed Paresh Mondal, a resident of Dasharathpur.
When contacted, the manager of SBI Rangat said that the ATM has gone non-operational because of some technical snag in the software system. It seems that the software has crashed. Engineers are on their job and the snag will be rectified by evening today, he assured.